February/19/2013 17:56PM
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I’m just giving three examples of how modern technology might be wearing us down. Late last week I ordered some paczkis, a Polish pastrie traditionally made during Lent, from a bakery in Detroit. I ordered by phone and used my MasterCard. Unbeknowns to me, they put a security alert on the order and stopped all charges to Read the full article…

May/19/2011 16:07PM
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Google, “cancelling my AOL account.” You will find pages of horror stories about the process AOL has established to keep subscribers from cancelling their AOL accounts. I just had first- hand experience. A family member asked me for help when they found they couldn’t cancel their account. It was a paid subscription that was established Read the full article…

February/08/2011 16:13PM
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Once upon a time AOL owned the Internet server business. Just as Blockbuster owned the movie rental business. But, times change and some companies change with them and others don’t. Blockbuster watched Net flicks and Red box take over their business. On demand finished them off. They tried to react, but were always slow. AOL watched Read the full article…